The average duration of a withdrawal depends on various factors. The following questions can help you assess whether you may have to wait longer for your payout:
- Are your documents fully verified? Do this before withdrawing to speed up the process
- Is this your first withdrawal? For the first withdrawal, it can take between six and 24 hours before we can approve it.
- Which payout method did you choose? Some of our withdrawal methods may take a little longer than others. Please visit https://www.winfest.de/ueber-uns/zahlungsmethoden for more information.
Often, however, your withdrawal will be processed a maximum of 8 hours after the request. Then it only depends on the payment method how long the money takes to arrive in your account.